Returns

1/1/2014

1. We will gladly accept the returns for defective and non-defective products. Possible fulfillment errors that result in incorrect products being sent to you will also be accepted for returns.
We will gladly accept exchanges too.

2. Returned item condition: new

3. Our website accept return 60 days from delivery date.
Before returning any item please contact Our Customer Service Team to discuss your reason for requiring a return.

4. Return method: by mail, return shipping label included in the shipped package.

5. Restocking fee: no cost.

6. How much will customers pay for return shipping?
No cost.

7. Refund processing time: 10 days.

8. There are a few important things to keep in mind when returning a product you purchased.

8.1. Only items that have been purchased directly from our website, can be returned to our distribution center.
8.2. Please ensure that the item you're returning is repackaged with all parts and documentation that were included when you received it.

If you have any questions, please contact Us:

phone: +1 (408) 596-5348

117 E Colorado Blvd, 
Pasadena, CA 91105,
United States

Working time:
8:00 a.m. to 6:00 p.m.
Monday to Friday
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